Our Employees Fuel Our Business
At Atmos Energy, we strive for a workforce that reflects the 1,400 unique communities we serve. We believe that the meaningful contributions of a workforce with various skills, talents, backgrounds, and experiences foster innovation and engagement, supporting our vision of being the safest provider of natural gas services.
62%
of our new hires were minority and women in calendar year 2023*
*Calendar Year 2023
In calendar year 2023, 62% of our new hires were minorities and women. We enhance the knowledge and skills of our employees through training, and we empower them by creating opportunities for meaningful participation and growth. We hire and train new employees in each of our operational areas to learn from seasoned Atmos Energy subject matter experts.
As of December 31, 2023, our overall workforce totaled approximately 5,000 employees, of which 23% are women and 38% minorities[1]. Atmos Energy employed 837 individuals in leadership positions (supervisors through senior management). One-quarter of those positions were held by women, and one-quarter were held by minorities.
837 leaders
26% women
25% minorityRace/Ethnicity
Workforce
Race/Ethnicity
within 5 years
by Gender
within 5 years
Tenure
In calendar year 2023, people who retired from the Company had an average service tenure of 25 years. Overall, Atmos Energy has an average employee tenure of 11 years—nearly three times the national average[2].
At Atmos Energy, we want our employees to feel at home in a company that reflects their values and supports their careers. Whether our employees come to us as their first job or after many years of experience, our company is often the final stop on their career journey. Our career development opportunities, employee benefits, and continued care for Atmos employees support our employee retention abilities.
[1] Our previous diversity metrics are available at www.atmosenergy.com/company/corporate-responsibility-reports/.
[2] The U.S. National average tenure is 4.1 years. See BLS Employee Tenure Summary at www.bls.gov/news.release/tenure.nr0.htm.
Our Culture Reflects AtmoSpirit Principles
AtmoSpirit has been the foundation of our enduring success and deeply rooted safety culture. The principles are the beliefs and behaviors we embrace as a company, driving our actions at work, in our communities, and at home. Established over 20 years ago, AtmoSpirit is based on five core principles.
Trust
Your Best
the Best
in Others
Difference
the Future
“At Atmos Energy, I like the feeling of being supported and part of a close-knit group that always looks to uplift each other.”
Brad Malone, MIC Specialist
From their first day of employment until their retirement, employees learn and live AtmoSpirit. Our values and their impact inform our employees’ decisions, actions, and attitudes.
“Choosing to become an engineer is one of the best decisions I ever made. It was challenging and still is some days, but I have learned so much throughout my career. I believe I have made a positive impact on the people and the systems we support.”
Kimberly Winn, Technical Services Vice President
AtmoSpirit helps our employees understand the value of diverse life experiences and perspectives, recognize blind spots and biases, and appreciate that inclusive and diverse teams are essential to success.
Atmos Energy’s Culture Council sustains and strengthens AtmoSpirit. Comprised of employees from across the enterprise who best exemplify our values, the Culture Council convenes regularly to help monitor employees’ health, emotional well-being, and career satisfaction levels. The Culture Council periodically connects with employees and provides them opportunities to share their personal experiences and opinions about working at Atmos Energy.
64%
of employees in our Educational Assistance program were minority and women*
*Calendar Year 2023
Each Atmos Energy field employee has a ‘Learning Path’ outlining the necessary training to excel in their role. This Learning Path incorporates function-specific technical training and health and safety training for every employee. New employees participate in Atmos Energy Essentials (AEE) training after joining the company. In the weeks following AEE, our classroom instructors deliver job-specific training virtually and in person in their local area while experienced Field Mentors from across our operating divisions facilitate further hands-on training.
The Charles K. Vaughan Center, Atmos Energy’s state-of-the-art training facility, hosts training and other events for employees, first responders, community officials, and school groups to promote natural gas safety.
The Robert W. Best Educational Assistance program is available to all full-time employees upon hiring. The program provides up to $5,250 in tax-free assistance (the current maximum amount allowable under IRS guidelines) annually for tuition, books, administration, transfer, and related expenses.
employees enrolled in courses with educational assistance in 2023
of employees enrolled in 2023 are working towards a degree
employees enrolled in courses since 2019
Atmos Energy Is Committed to Veterans
We actively recruit transitioning military personnel for a wide range of career opportunities. During calendar year 2023, we employed 334 known veterans and active-duty military team members who impact all areas of our company. They contribute their leadership, rigorous work ethic, talents, backgrounds, and experiences to help us be the safest provider of natural gas services.
“One of the central tenets of our vision is to be recognized as a great employer, which is why we invest in our people and champion a workforce that reflects the 1,400 unique communities we serve. Veteran and military candidates play a valuable role in realizing that vision, so we actively partner with organizations that help us recruit military community members to join our team.”
Matt Robbins, Senior Vice President, Human Resources
Atmos Energy veterans are executives, engineers, service technicians, construction crew leads, accountants, customer service agents, marketing associates, public affairs managers, human resources team members, instructional technology experts, workforce development creators, security specialists, and operational support team members. Atmos Energy partners with local veteran and military organizations and nonprofits to connect job-seeking veterans, active-duty military, and their spouses to Atmos Energy career opportunities. Additionally, Atmos Energy team members serve as mentors in local veteran and military mentorship programs to support their transition to the civilian workforce, provide coaching on vital employment search techniques, and advise on military-to-civilian cultural differences.
Our Culture Enables Us to Overcome Challenges
In 2023, we witnessed Atmos Energy employees excel at managing risk and seizing opportunities to utilize both technology and our collaborative culture, keeping our AtmoSpirit strong. Field Mentors regularly attend virtual training sessions to refresh their knowledge, skills, and understanding of AtmoSpirit. We strive to maintain small virtual class sizes to encourage close student-teacher relationships and enrich each student’s learning experience.
Atmos Energy embraces a high standard of training employee growth and is committed to improving the communities we serve.
Painted Tree Subdivision
Our collaborative culture and commitment to serve extends to helping our communities grow and prosper. Throughout our service area, many departments, such as marketing, engineering, operations, system planning, and right of way, are involved in working with builders and developers to provide natural gas service to new homes and businesses. This teamwork also extends to coordinating with company contractors to install pipelines and service lines.
In North Texas, Painted Tree is a master-planned community that Atmos Energy and contractors partnered to plan, design, and install the natural gas infrastructure to serve 3,300 new homes. The marketing team also participated in the grand opening celebration to showcase how natural gas provides additional value to potential homeowners.
“I worked with teams for designing, forecasting, gas delivery pressures, buildout timing, and where the natural gas main for each phase goes and where the piping that leads to each house will be located. This project is evidence of Atmos’ coordination and teamwork.”
Nick Roy, Marketing Manager, Mid-Tex Division