Investing in safety, from the ground up.
Atmos Energy is committed to being the safest natural gas provider in the nation. That's why we're investing more than $1 billion a year in system upgrades. This is how we provide you with safe and reliable natural gas service for generations to come.
Like most utility companies, Atmos Energy has installed pipeline over several decades and used different materials - coated and uncoated steel, plastics, and cast iron. We have rigorous monitoring, repair and maintenance processes to ensure the safe operation of our pipelines. This includes more than 76,000 miles of large-diameter pipeline plus thousands of smaller “service” pipelines that connect directly to homes and businesses. We bury much of our pipe underground, where it is away from weather and activities that commonly cause damage and leaks, so that natural gas is there when you need it.
To perform their work well, Atmos Energy personnel involved in pipeline inspection and improvement are highly trained. Field employees spend about one-fifth of their time in the classroom plus get training and education on-the-job. They also get extensive training in the safest ways to work and in keeping customers and communities safe.
We have robust safety outreach efforts through our public awareness campaigns, community involvement, and continued relationships with regulators, city leaders and first responders. We ensure our employees are trained to keep safety as our highest priority in every customer encounter whether it is face-to-face or through our contact centers, it's how we invest in homes lives and generations.
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