Atmos Energy Urges Customers to Reduce Energy Consumption During Historic Winter Storm | Atmos Energy

Atmos Energy Urges Customers to Reduce Energy Consumption During Historic Winter Storm

Safety
February 14, 2021

Historically low temperatures will continue for several daysand Atmos Energy is focused on providing safe and reliable service to its most critical customers including homeshospitals, churches, and other human needs organizations. Industrial customers who have been asked to curtail their natural gas usage are urged to comply, and we can all help by taking small steps to support our community.  

Take these steps to reduce energy usage now: 

  • Lower your thermostat to at least 68 degrees. Consider wearing additional layers of clothing and turning down the thermostat even lower.  
  • Businesses should minimize energy usage as much as possible. 
  • Lower the water heater temperature to 120 degrees, because it can account for as much as 25 percent of the energy consumed in your home. 
  • Unplug electronic devices and turn off lights that are not in use. By conserving electricity, you are also helping to conserve natural gas which keeps the power on.  
  • Reduce shower time and avoid baths. Showering accounts for about 40 percent of your home's hot water use. 
  • Refrain from using large appliances like your washer, dryer, oven, and dishwasher for the next few daysWhen in use, limit opening the oven door to prevent wasted energy. 
  • Keep your fireplace damper closed unless a fire is burning. Leaving the damper open is like keeping a window wide open  warm air goes right up the chimney!  
  • If you have a pool, do not use the pool heater. Instead, run your pool pump during the coldest part of the day to circulate the water and prevent freezing. 

Atmos Energy reminds customers to heed the guidance of local leaders and stay alert to changing weather conditions in their area. Our teams are working to provide safe and reliable service, and we appreciate your patience during this historic weather event. In addition to reduced energy usage, please remember these ways to stay safe at home: 

  • Never use an oven or gas stovetop to heat your home. 
  • Protect natural gas meters. Natural gas meters are weather-proof; however, to ensure that the meter keeps working smoothly, remove snow and ice from natural gas meters with a broom or brushNever kick or chip snow and ice away with a hard object 
  • Minimize the risk of frozen pipesLeave faucets running at a trickle, leave cabinet doors open, and close all doors and windows to keep heat inside. 
  • If you think you smell gas, act fast!  Leave the area immediately and from a safe distance call 911 and the Atmos Energy emergency number at 866.322.8667. 

Atmos Energy encourages customers needing solutions to keep up with their monthly natural gas expenses to contact Atmos Energy’s customer service team at 888.286.6700 or visit the account center at https://www.atmosenergy.com/accountcenter/logon/login.html 

For additional information, please visit our website at https://www.atmosenergy.com/safety/weather-safety  

About Atmos Energy 

Atmos Energy Corporation is the nation’s largest fully regulated, natural gas-only distributor of safe, clean, efficient and affordable energy. As part of our vision to be the safest provider of natural gas services, we are modernizing our business and our infrastructure while continuing to invest in safety, innovation, environmental sustainability and our communities. An S&P 500 company headquartered in Dallas, Atmos Energy serves more than 3 million distribution customers in over 1,400 communities across eight states and manages proprietary pipeline and storage assets, including one of the largest intrastate natural gas pipeline systems in Texas. Find us online at http://www.atmosenergy.comFacebookTwitterInstagram and YouTube.