DENTON, Texas – Senior Service Technician Michael Neria recently answered an odor call from a residential customer. At the home, he checked all appliances and inspected the exterior with his Combustible Gas Indicator (CGI) and found no leak. The customer had recently received a new roof, so Neria inspected the attic. There, the vent pipe was severely slanted away from the roof. View Story >
Customer Denise Ray thanks Michael Neira following his inspection.