How Can I Get Help? Energy assistance programs help eligible customers in all of our service areas pay their home heating costs with the help of various agencies around the country. The program is designed to supplement payments made by elderly, disabled or low-income customers who would otherwise be unable to pay the full cost of home heating. Locate an Energy Assistance Agency Near You EAA Information & Login This section is for the use of the government and non-profit agencies that provide assistance to customers who need help paying their utility bills. If you need help paying your bill, please see the Energy Assistance section in the Frequently Asked Questions. Energy assistance agencies may login below to view pledge history, payment summaries, and to make a pledge. Agencies may also contact Atmos Energy's Energy Assistance Group at 800-631-8466. Energy Assistance Login Login*: Password*: